eBroadway AI

AI & Automation

Automate the Repetitive Work. Focus on What Matters.

We design and build practical AI agents and automation systems that save your business time, reduce errors, and help your team work smarter every day.

What We Build

AI Agents & Automations for Small Business

Practical, results-focused AI solutions — not just tech for tech's sake.

AI Customer Support Agent

Handle common customer enquiries 24/7, reduce support tickets, and free your team for complex tasks.

AI Appointment Booking

Let customers book appointments automatically, with smart scheduling, reminders, and calendar integration.

AI Lead Qualification

Automatically qualify inbound leads, gather key information, and route hot leads to your sales team instantly.

AI Email Response Assistant

Draft intelligent email replies based on your tone and past communication — reviewed and sent in seconds.

AI Document Processing

Automatically extract data from invoices, contracts, forms, and PDFs and push to your systems.

AI Sales Follow-Up

Automate personalised follow-up sequences that nurture leads and close more deals without extra effort.

AI Reporting Agent

Get automated business summaries, performance reports, and insights delivered to your inbox or Slack.

AI Voice Agent

Handle inbound and outbound calls automatically — book appointments, answer FAQs, and qualify leads by phone.

Knowledge Base Assistant

Internal AI assistant trained on your documents, SOPs, and FAQs — answers team questions instantly.

Workflow Automation

Connect your business apps — CRM, email, Slack, SMS, spreadsheets — and automate the manual steps between them.

Platforms We Use

Built on the Best Automation Tools

We use industry-leading automation and AI platforms to build solutions that are reliable, scalable, and maintainable.

Maken8nZapierClaudeOpenAIMicrosoft Copilot StudioPower AutomateTwilioSlackHubSpotZoho CRMAirtableWhatsApp BusinessSupabase

Why Automate?

The Business Case for AI Automation

Save Hours Every Week

Manual tasks like data entry, email replies, follow-ups, and reporting can be fully automated — freeing your team for higher-value work.

Reduce Human Error

Automated systems follow the same process every time, eliminating costly mistakes in invoicing, data handling, and communications.

Respond to Leads Faster

Automated lead capture and follow-up means your business responds within seconds, not hours — dramatically improving conversion rates.

Scale Without Adding Headcount

Handle more customers, more orders, and more enquiries without proportionally growing your team.

Get Started Quickly

1

Free 30-minute discovery call to understand your business

2

We identify your top automation opportunities

3

We scope and price the right solution for your budget

4

Build, test, and hand over with training

Book a Free Consultation ↗

Ready to Automate Your Business?

Book a free consultation and we'll identify your top AI and automation opportunities — no jargon, no pressure.