eBroadway AI

Case Studies

Real Results for Real Businesses

From AI automation and Shopify growth to SaaS development and local SEO — here's how we've helped small businesses save time, grow revenue, and work smarter.

AI Automation

Lead Response Time Cut from 4 Hours to Under 3 Minutes

Meridian Finance Group · Financial Services

The Challenge

The business was losing leads because enquiries sat unanswered in email for hours. Sales team was spending time on unqualified leads.

Our Solution

Built an AI lead qualification agent connected to their contact form. The agent qualifies leads instantly, sends a personalised response, and routes hot leads to the sales team via Slack — all automatically.

Results

  • Lead response time: 4 hours → under 3 minutes
  • 25% increase in lead-to-appointment conversion
  • Sales team time saved: 12 hours per week
  • Zero missed follow-ups
Shopify & Ecommerce

Shopify Revenue Up 68% in 90 Days with SEO and Email Automation

Apex Homeware · Retail / Ecommerce

The Challenge

A mid-sized Shopify store with strong products but poor SEO, no email marketing, and a checkout abandonment rate of over 75%.

Our Solution

Full Shopify SEO overhaul, Google Merchant Center setup, Klaviyo abandoned cart flows, post-purchase sequences, and product page conversion improvements.

Results

  • Revenue increase: +68% in 90 days
  • Organic traffic: +112% in 90 days
  • Abandoned cart recovery rate: 22%
  • Email list now generating $12K/month
SEO & Digital Marketing

Local Service Business Reaches #1 on Google Maps in 60 Days

Bright Clean Services · Trades & Field Services

The Challenge

A local cleaning company with no online presence, missing from Google Maps, and relying entirely on word-of-mouth referrals.

Our Solution

Full Google Business Profile setup and optimisation, local SEO with citation building, review generation strategy, and a simple landing page with clear conversion focus.

Results

  • Google Maps ranking: #1 in local area in 60 days
  • Monthly enquiries: 3x increase
  • Website traffic: from 0 to 480 organic visitors/month
  • 5-star review count: from 2 to 47
SaaS Development

Booking Platform Built and Launched in 8 Weeks

Luminate Health · Health & Wellness

The Challenge

A health business wanted to move away from generic booking software and build their own branded platform with integrated telehealth, billing, and client management.

Our Solution

Built a full SaaS platform with Next.js and Supabase — custom booking system, Stripe subscription billing, practitioner dashboard, and client portal. Deployed on Vercel.

Results

  • Full platform built and launched in 8 weeks
  • Stripe recurring billing processing $25K+/month
  • Practitioner admin time reduced by 70%
  • Client retention improved significantly
Automation Growth

Property Agency Automates 18 Hours of Weekly Admin Work

Apex Real Estate · Real Estate

The Challenge

An agency manually entering data from enquiries into their CRM, sending update emails to clients, and generating weekly reports — consuming 18+ hours of admin time weekly.

Our Solution

Built an end-to-end automation system using Make: enquiry → CRM, automated client status emails, document collection requests, and an automated weekly report delivered to the director every Monday.

Results

  • 18 hours per week of admin automated
  • Zero missed client update emails
  • Weekly reports now fully automated
  • Staff freed to focus on client relationships

Want Results Like These for Your Business?

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